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The issue in GetHuman2460302's own words
Our delivery person is useless. * times or more in the past few weeks paper usually arrives in the afternoon or not at all. We did not receive Sunday paper this week at all even after calling you and were told they would let the carrier know and get a paper out. We are not the only people very upset with service. Subscription is useless if we have to go out and purchase a paper at the store! New carrier PLEASE.
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