There is a oblong, black piece of equipment, rather large hanging from a telephone pole...

GetHuman1037157's customer service issue with Cincinnati Bell from August 2018

Help with my Cincinnati Bell issue
The issue in GetHuman1037157's own words
There is a oblong, black piece of equipment, rather large hanging from a telephone pole in front of my house. I have walked up and down the block, there is one at each pole that are secure. Sorry I have no idea what this is called. My concern is that it is not secure and looks as if it may fall at anytime, where my car and a number of cars are parked. I am in a rather busy part of the neighborhood, that people walk and do not want to see anyone get hurt if it happens to fall. My address is *** Baltimore Ave. Covington, Ky *****. *Thank you, **Michelle Hull
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Cincinnati Bell

Customer service issue
Reported by GetHuman1037157
Aug 26th, 2018 - 4 mons ago
I have an issue with Cincinnati Bell too
Fixed
Seen by 9 customers so far
Similar issue to 19 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman1037157 started working on this issue
Aug 26th 1:03am
GetHuman1037157 indicated the issue is not fixed yet.
Aug 26th 2:24pm
GetHuman1037157 indicated the issue is not fixed yet.
Aug 27th 3:15am
GetHuman1037157 indicated the issue is not fixed yet.
Aug 29th 2:53am