We have bought several Chrysler vehicles. My daughters car is a **** town and country t...

GetHuman4028858's Complaint issue with Chrysler Group from December 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman4028858's own words
We have bought several Chrysler vehicles. My daughters car is a **** town and country that was a certified pre-owned ***,** mile power train limited warranty. After several days of her car not starting and having to be jumped off, supposedly there wasn’t a problem with the battery. Something was draining the battery and it turned out to be the alternator. Which we found out is not covered under the warranty. Her vehicle only had about **,*** miles on it and now we are stuck paying for a new battery and an alternator. It’s absurd that we should have to replace an alternator for a vehicle that has less than ***,*** miles. I have had trouble with my pt cruiser and and Jeep Liberty. It seems as if every vehicle we buy just comes short of your warranty. I’m asking that you please reimburse for the alternator. We already have to buy the battery. Again this vehicle’s alternator should not have to be replaced at ***,*** miles and not covered u set the power train warranty.*I look forward to hearing from you.*Tina Moore**** *** *****T*****@***.com*I’m calling from Georgia.

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Chrysler Group

Complaint issue
Reported by GetHuman4028858
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 41 others
0 customers following this

Timeline

GetHuman4028858 started working on this issue
Dec 2nd, 2019 10:04pm
GetHuman4028858 indicated the issue is not fixed yet.
Dec 3rd, 2019 10:31pm

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