J'ai re*u un email que je devais recevoir mon colis le ********** de **h** * **h** mais...

GetHuman5853086's customer service issue with Chronopost from March 2021

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The issue in GetHuman5853086's own words
J'ai re*u un email que je devais recevoir mon colis le ********** de **h** * **h** mais je n'ai rien re*u et lorsque j'appelle le service client on me dit que ma commande est en cours, si Je vais au chatbot message envoyez-moi ce message: Je vous informe que votre colis est en cours d'acheminement vers l'agence de distribution la plus proche du destinataire. Je veux savoir pourquoi je n'ai pas re*u de SMS ou d'email ce qui se passe avec ma commande !!!*mon num*ro de commande est ST*********FR

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Chronopost

Customer service issue
Reported by GetHuman5853086
Mar 17th, 2021 - 5 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 55 others
0 customers following this

Timeline

GetHuman5853086 started working on this issue
Mar 17th 1:11am