(*) **” black lanterns ordered on **-*-**. Received on **-*-** damaged. The lanterns we...

GetHuman-randrdil's customer service issue with Christmascentral.com from November 2018

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The issue in GetHuman-randrdil's own words
(*) **” black lanterns ordered on **-*-**. Received on **-*-** damaged. The lanterns were not placed in regular cardboard shipping boxes and there was no packing material placed inside the flimsy boxes that they were shipped in. The boxes were damaged and lanterns were broken. I immediately filled out a return shipment form and carried them to UPS to be returned to you on **-*-****. My notification from UPS stated that the package was delivered to Christmas Central on**-*-**. I am waiting for my bank account to be credited for **.** as soon as possible. Furthermore I think it was unfair for me to return package and a shipping fee that I had to pay for **.** because of negligence on your part with proper packaging and shipment. Please advise me of my credit into my bank account. Thank you. Rachel Dillard. ***-***-****. My order *is ***-*******-*******

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Christmascentral.com

Customer service issue
Reported by GetHuman-randrdil
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 16 others
0 customers following this

Timeline

GetHuman-randrdil started working on this issue
Nov 10th, 2018 12:48pm

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