I did not intend to post this for an official review. I thought it was only going to Choice Privileges management. This issue is still being discussed with the parties involved.

GetHuman-jlpfaffl's customer service issue with Choice Privileges from May 2019

Help with my Choice Privileges issue
The issue in GetHuman-jlpfaffl's own words
May **, ******Quality Inn Management***** SW Wanamaker Rd.*Topeka, Kansas**Rick:**After staying at the hotel on the **th I was subjected to numerous bites as I explained to you during the phone call we had. I thought it was bed bugs but later was told by you on Monday the **th that it was caused by tree mites. By searching Google I found treatment for bug bites included Hydrocortisone cream and Benadryl which I purchased on Sunday the **th. **Unfortunately we went to a wedding on Saturday where I mingled with many friends and relation, shaking hands and hugging people unaware I could transfer mites to them. I was to learn later that close contact is the method used by mites to infect other people. **I was able to visit an Urgent Care facility in St. Joseph, Mo on Monday morning shortly after you called me with the information about the tree mites. I was checked by a provider there and given a prescription for Prednisone. I told him I already had Benadryl and was told to be careful and not drive or drink alcohol while using this medication. That caused a severe change in my plans as I was in the Kansas and Missouri to vacation and meet with family and friends in both states. My plans including staying with family during my time in the area until the **th. That certainly changed after reading mites can live and breed on the skin for several weeks. **I have read a number of recommendations about mites (Scabies) what they can do and how to kill them. The female’s lays eggs under the skin and remain there for long periods of time and can survive a long time for the elderly and immune deficient which I am both. Radiation for my cancer and arthritis both can cause immune disorders. **I have rented a hotel in Hiawatha, Kansas last night and again tonight and will then be cutting my vacation short and going back home to Texas. Not knowing how severely I am going to be affected by these bugs I have not decided what I am going to do about compensation for my injuries, pain and suffering and mental anguish over this episode. **Since I contacted Choice Privileges about this, left a note with the desk clerk the morning I checked out of your hotel and have kept you informed along the way I would hope your insurance or lawyer would reach out to me and discuss the issue. **Sincerely,*Jerry L. Pfaffly *****Itching may continue for weeks, even if the first application of medicine works. Be sure to remain on the lookout for new tracks or bumps. These signs may be indications that a second treatment is necessary.*Anyone exposed to scabies should be treated. Scabies can live and breed on your skin for several weeks before your immune system has an allergic reaction and symptoms appear. Mites Can’t live away from a human host for more than three days, but they can survive for one to two months with a host.*Since scabies is so contagious, doctors will usually recommend treatment for an entire group of people who are in frequent contact with a person who has scabies.*Scabies is the result of an infestation of tiny, eight-legged mites. These bugs are so small you can’t see them on your skin, but you can certainly see their effects.*The mites will burrow into the top layer of your skin to live and feed. Female mites will lay eggs. Your skin will react to the mites and their waste, and you’ll develop a red, itchy rash.*These mites are easily passed between people. Direct skin-to-skin contact is the most common way to share the infestation. The mites can also be spread through infested:*furniture*clothes*bedding*Facilities where people live in close contact to one another often see infestations spread easily. These may include nursing homes or extended-care facilities.*Your doctor will probably instruct you to apply the medicine at night when the mites are most active. You may need to treat all of your skin from the neck down. The medicine can be washed off the following morning.*During the first week of treatment, it may seem as if the symptoms are getting worse. However, after the first week, you’ll notice less itching, and you should be completely healed by the fourth week of treatment.*Scabies is contagious. It can be spread in the following ways:*prolonged skin-to-skin contact, such as holding hands*intimate personal contact, such as having sexual intercourse*sharing clothing, bedding, or towels that have been used by someone with a scabies infection*Since scabies is mostly transmitted through direct physical contact, the infestation can easily be passed on to family members, friends, and sexual partners. The infestation may also spread quickly in:*If you’re treating scabies, you can expect that the itching and burning caused by the rash will last for several weeks after treatment begins. That’s because the eggs and mite waste are still in your skin, even if the mites are dead.*Scabies rash is a skin condition that is caused by tiny mites called Sarcoptes scabiei. The mites burrow into your skin and cause itching and discomfort. They can cause rashes, redness, and blisters on the skin. Scabies won’t go away without treatment and it’s highly contagious. The female scabies mite burrows under the skin and lays eggs. The eggs hatch a few days later and move to the skin surface and begin the cycle again.*If you have scabies, you can’t do much to prevent it from spreading to your genitals. However, you can prevent scabies by doing the following:*Practice abstinence or monogamy to limit skin-to-skin contact with multiple partners and reduce your risk for infection.*Practice personal hygiene daily.*Avoid exposure to infested clothing and bedding.*Avoid sharing a bed with a person who has scabies.*Limit your time in overcrowded areas where people are in enclosed spaces.*Practice intervention at the first sign of a possible concern.*Don’t share towels, bedding, or clothing with others.**Contrary to popular belief, you can contract scabies through sexual relations. The risk factor is immense because mites can jump on you through the slightest skin contact. What’s even more alarming is that they are contagious even when there aren’t visible signs on the skin. Having unprotected *** is always Russian roulette, but scabies makes it even more dangerous. The best thing to do would be to avoid having such relations.

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Choice Privileges

Customer service issue
Reported by GetHuman-jlpfaffl
May 21st, 2019 - 2 years ago
Fixed
Seen by 38 customers so far
Similar issue to 22 others
0 customers following this
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GetHuman-jlpfaffl started working on this issue
May 21st, 2019 10:05pm
GetHuman-jlpfaffl indicated the issue is not fixed yet.
May 21st, 2019 10:06pm
GetHuman-jlpfaffl indicated the issue is not fixed yet.
May 21st, 2019 10:06pm
GetHuman-jlpfaffl confirmed the issue is fixed. Hooray!
May 23rd, 2019 3:11am