Before contacting them, items GetHuman-glwirel may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-glwirel's own words
My member number GXL***** is not being found anywhere. *I'm trying to book a room through a provided friends and family link, and its asking me to create a new rewards account because it doesnt recognize my current number. I'm not going to create a second account for no reason. I've tried to use the "I'm already a member but do not have a username and password" option but it doesnt recognize it that way either.
GetHuman-glwirel did not yet indicate what Choice Hotels International, Inc. should do to make this right.
I have an issue with Choice Hotels International, Inc. too
How GetHuman-glwirel fixed the problem
We are waiting for GetHuman-glwirel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.