I went to the country side, Illinois location. I ordered a quesadilla. I was told that...

GetHuman6057983's Complaint issue with Chipotle Mexican Grill, Inc. from May 2021

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The issue in GetHuman6057983's own words
I went to the country side, Illinois location. I ordered a quesadilla. I was told that is an online order only item!!! That makes no sense to me. She made it for me but said very rudely next time I will not make this for you. I had to order other items for my coworkers and she did that with no problem. I am having a hard time figuring this out. If I ordered that online the quesadilla would be gross b the time i picked it up. I honestly think this employee just did not want to do her job and I am very upset since I have been a chipotle customer for a very long time.

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Chipotle Mexican Grill, Inc.

Complaint issue
Reported by GetHuman6057983
May 11th, 2021 - 3 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1096 others
0 customers following this


GetHuman6057983 started working on this issue
May 11th 7:23pm
GetHuman6057983 indicated the issue is not fixed yet.
May 12th 6:35pm

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