On Friday, November *, ****, I placed an online order for the Chipotlane at the Salisbu...

GetHuman-lkeeney's Complaint issue with Chipotle Mexican Grill, Inc. from November 2020

Help me with my issue
First: share to improve GetHuman-lkeeney's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lkeeney may need:
Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman-lkeeney's own words
On Friday, November *, ****, I placed an online order for the Chipotlane at the Salisbury location in West Lafayette, IN. When I arrived at my scheduled time, *:** PM, there were around twenty to twenty five cars in line with the building closed. It took forty minutes to get through the line with no way to cancel the order and refund the price of the order. I spoke with one person who placed a ** dollar order and gave up on it because they had already been in line for ** minutes and had at least ** minutes to wait and had somewhere they had to be. When I did get to the delivery window, there was no explanation nor apology for the extended wait time.

GetHuman-lkeeney did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.

How GetHuman-lkeeney fixed the problem

We are waiting for GetHuman-lkeeney to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chipotle Mexican Grill, Inc. customer problems.
How Do I File a Complaint with Chipotle?What Should I Do If I Was Overcharged by Chipotle?
Do you have a customer issue as well?
We can help you get Chipotle Mexican Grill, Inc.'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Chipotle Mexican Grill, Inc.

Complaint issue
Reported by GetHuman-lkeeney
Nov 7th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 897 others
0 customers following this

Timeline

GetHuman-lkeeney started working on this issue
Nov 7th, 2020 12:26am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers