I placed an order at the wrong location(Golden Mile, Frederick, MD) and called right aw...

GetHuman-allybru's Complaint issue with Chipotle Mexican Grill, Inc. from April 2020

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The issue in GetHuman-allybru's own words
I placed an order at the wrong location(Golden Mile, Frederick, MD) and called right away. It seemed their phone was disconnected. I tried for an hour to contact them and it always ended the call from their end. I even called the other chipotle in Frederick and asked if they had the number in case I was using the wrong one, but they called also and said it was not working. I was very upset with the fact I wasn’t able to cancel my order and I would like a refund for the order that I placed.

GetHuman-allybru did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.

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Chipotle Mexican Grill, Inc.

Complaint issue
Reported by GetHuman-allybru
Apr 14th, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1281 others
0 customers following this

Timeline

GetHuman-allybru started working on this issue
Apr 14th 2:44am
GetHuman-allybru indicated the issue is not fixed yet.
Apr 19th 2:17pm
GetHuman-allybru indicated the issue is not fixed yet.
Apr 19th 6:09pm