I purchase a $**. gift card and sent it to my son in Calif. along with a shirt. He got...

GetHuman-chasandr's customer service issue with Chipotle Mexican Grill, Inc. from January 2020

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The issue in GetHuman-chasandr's own words
I was trying to get someone to help me with this issue. I would like to talk to a real person. ... I purchase a $**. gift card and sent it to my son in Calif. along with a shirt. He got the shirt, but the gift card was not in the pkg. *I always write down the ** digit * on the card and the * to check the balance. I also have my receipt. I went to my Chipotle in Elk River, Mn. and they told me to get ahold of you guys. I was hoping to get better customer service from the website. I was wondering if you could email me a new gift card and then cancel this one. I don't have the card, but I just called and know there is a balance of $**. on it. Is there anyway you can help me. Please email me. I would like a little customer *service. *Rachel from Minnesota
I am getting nowhere.
e-mailing me a $** gift card or sending me a coupon good for that amount. Then I will just send my son a new card.
I have been a customer even before we got the Chipotle in our city. I love the food and have never had an issue.
I went to the website and that got me nowhere.
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-chasandr
Jan 7th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 1065 others
0 customers following this

Timeline

GetHuman-chasandr started working on this issue
Jan 7th, 2020 9:49pm
GetHuman-chasandr indicated the issue is not fixed yet.
Jan 8th, 2020 2:01am
GetHuman-chasandr indicated the issue is not fixed yet.
Jan 8th, 2020 2:03am
GetHuman-chasandr indicated the issue is not fixed yet.
Jan 9th, 2020 12:27am
GetHuman-chasandr indicated the issue is not fixed yet.
Jan 9th, 2020 3:42pm

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