I ordered food in the new **** Crile Rd. Painesviile, oh ***** location. I bought * bur...
GetHuman-cluman's Complaint issue with Chipotle Mexican Grill, Inc. from September 2019
Help me with my issue
First: share to improve GetHuman-cluman's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-cluman may need:
Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-cluman's own words
I ordered food in the new **** Crile Rd. Painesviile, oh ***** location. I bought * burrito bowls, & * plain cheese quesadilla. Was shocked when my receipt came to a Total of $**.**. No where on your menu board is a quesadilla mentioned other than as part of kids meal for $*.**. This item was for my dogs, so I told them I didn’t need the chips, fruit, or drink. I Was charged $*.** for plain tortilla with cheese quesadilla with nothing else on it (no meat or veggies). I asked about overcharged & was told that is the price for any quesadilla. I Made cashier come out tell me where a price of $*.** appears on menu. No where! She went to shift mgr & the she said that is the normal price no matter what. Really, If I had known this, I surely would’ve taken the whole kids meal or I simply would not have bought it at all. Now, I checked the online order site, the information was same as in store. Someone needs to fix the all the menu boards to reflect a quesadilla and it’s ridiculous price so they know in advance what they are being charged. I am irritated and do not appreciate being the victim of false advertisement. Receipt asks “how’re we doing?”...I say great if your company goal is rip off the consumer!
GetHuman-cluman did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.
I have an issue with Chipotle Mexican Grill, Inc. too
How GetHuman-cluman fixed the problem
We are waiting for GetHuman-cluman to fix the problem and share the solution with the rest of us customers.
Please help with my Chipotle Mexican Grill, Inc. issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chipotle Mexican Grill, Inc. customer problems.