My grandson and I wouldn't choose the short North Chipotle's the order was nasty the ri...

GetHuman-msrikkie's customer service issue with Chipotle Mexican Grill, Inc. from August 2019

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The issue in GetHuman-msrikkie's own words
My grandson and I wouldn't choose the short North Chipotle's the order was nasty the rice inside the entire dish was hard and uncooked I called back and couldn't get through so I called the next day and spoke with the manager by the name of Mary she said that she would replace both of my orders get my order replaced and the manager on duty his name was Dee he said he did not do replacement orders call back and spoke with Mary and I went inside and talked to the cashier and which rang me out they told me to come back and have my order replaced I just called today when my grandson got back in town Mary or Eli is no longer at this sixth abla Schmidt and the guy by the name of D who is the manager on duty said he is not going to replace my order. I want, or better yey how do I get my money back??? This is horrible customer service I do have my receipts

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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-msrikkie
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1678 others
0 customers following this

Timeline

GetHuman-msrikkie started working on this issue
Aug 5th, 2019 11:04pm

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