My grandson and I wouldn't choose the short North Chipotle's the order was nasty the ri...

GetHuman-msrikkie's customer service issue with Chipotle Mexican Grill, Inc. from August 2019

Help me with my issue
First: share to improve GetHuman-msrikkie's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-msrikkie may need:
Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman-msrikkie's own words
My grandson and I wouldn't choose the short North Chipotle's the order was nasty the rice inside the entire dish was hard and uncooked I called back and couldn't get through so I called the next day and spoke with the manager by the name of Mary she said that she would replace both of my orders get my order replaced and the manager on duty his name was Dee he said he did not do replacement orders call back and spoke with Mary and I went inside and talked to the cashier and which rang me out they told me to come back and have my order replaced I just called today when my grandson got back in town Mary or Eli is no longer at this sixth abla Schmidt and the guy by the name of D who is the manager on duty said he is not going to replace my order. I want, or better yey how do I get my money back??? This is horrible customer service I do have my receipts

GetHuman-msrikkie did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.

How GetHuman-msrikkie fixed the problem

We are waiting for GetHuman-msrikkie to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chipotle Mexican Grill, Inc. customer problems.
How Do I File a Complaint with Chipotle?What Should I Do If I Was Overcharged by Chipotle?
Do you have a customer issue as well?
We can help you get Chipotle Mexican Grill, Inc.'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-msrikkie
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1678 others
0 customers following this


GetHuman-msrikkie started working on this issue
Aug 5th, 2019 11:04pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers