I order my normal order online for pickup satruday ********* but when i go to my normal...

GetHuman2954831's customer service issue with Chipotle Mexican Grill, Inc. from May 2019

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Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman2954831's own words
I order my normal order online for pickup satruday ********* but when i go to my normal location my order wasn't there.. So when i went to my email, i realized that my normal address changed and it was at a completely different location. The lady at Chipotle, made my order and said to call the customer service * and they will give me a refund, so i did and no one answered, i wrote on the chipotle wedsite as well never got a call or response, i am just trying to get the money back that i paid on my first order i never went to go pick it up because it was at the wrong location.
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman2954831
May 20th, 2019 - a mon ago
I have an issue with Chipotle Mexican Grill, Inc. too
Not resolved
Seen by 10 customers so far
Similar issue to 1425 others
0 customers following this
Timeline
GetHuman2954831 started working on this issue
May 20th 5:16pm
GetHuman2954831 indicated the issue is not fixed yet.
May 20th 9:45pm
GetHuman2954831 indicated the issue is not fixed yet.
May 21st 5:25pm
GetHuman2954831 indicated the issue is not fixed yet.
May 21st 6:32pm