I placed a delivery order around *:**pm on January **rd ****. The delivery order was ap...

GetHuman2027761's customer service issue with Chipotle Mexican Grill, Inc. from January 2019

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Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman2027761's own words
I placed a delivery order around *:**pm on January **rd ****. The delivery order was approved by the Chipotle on *** Myrtle avenue in Brooklyn, NY. At *:**pm I received a phone call from DoorDash saying that my order was cancelled because Chipotle never received my order. My bank account was charged over $** and I did not receive anything that I paid for. I have screenshots from the Chipotle mobile app saying that my order was confirmed and that my order would arrive around *:**pm. I would like a full refund. There was no communication from Chipotle about my order and I've found it very difficult to find support.
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman2027761
Jan 24th, 2019 - 3 mons ago
I have an issue with Chipotle Mexican Grill, Inc. too
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Seen by 2 customers so far
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Timeline
GetHuman2027761 started working on this issue
Jan 24th 3:24am
GetHuman2027761 shared this issue with others over email
Jan 24th 3:25am