Hey I ordered a online order but ordered at the wrong store I called and canceled but t...
GetHuman-bellmade's customer service issue with Chipotle Mexican Grill, Inc. from January 2019
Help me with my issue
First: share to improve GetHuman-bellmade's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bellmade's next move: talk to Chipotle Mexican Grill, Inc. when they open.
Chipotle Mexican Grill, Inc.'s call center is closed now. We will send GetHuman-bellmade a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-bellmade may need:
Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman-bellmade's own words
Hey I ordered a online order but ordered at the wrong store I called and canceled but they said I must email you to get a refund. I never got the food I canceled it was your chipotle location in South Carolina at tangle outlet I did cancel the order. The payment was taking from my debit card though so I do need a refund. This has been difficult and hard I never expected all this from online ordering I am not sure if I'll be doing that or visiting any locations in the future. Please let me know what's going on this is my *rd email.
GetHuman-bellmade did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.
I have an issue with Chipotle Mexican Grill, Inc. too
How GetHuman-bellmade fixed the problem
We are waiting for GetHuman-bellmade to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.