Hello! I ordered today at the North Brunswick location. My total was *.** and I gave th...
GetHuman1962903's customer service issue with Chipotle Mexican Grill, Inc. from January 2019
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The issue in GetHuman1962903's own words
Hello! I ordered today at the North Brunswick location. My total was *.** and I gave the gentleman my vanilla gift card which i was pretty certain had a **$ balance on it. He then told me I had a balance of $*.** which I then paid with my credit card ending in ****. Then I looked at my statement of my vanilla gift card and it said i did have a *.** balance so was charged the full *.** but another *.** on my credit card. I did not get to obtain a receipt because the cashier was changing the paper and I was hungry so said I didnt need the receipt but then once I saw my gift card balance I wish I got one to see what happened. If i could be refunded the *.** that would be great. Thanks!
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