****** we used mobile app. App timed out * times, however we were charged for * orders...
GetHuman1922747's customer service issue with Chipotle Mexican Grill, Inc. from January 2019
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Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman1922747's own words
****** we used mobile app. App timed out * times, however we were charged for * orders. We received * order ** minutes later. Chipotle charged us for * additional **.** meals and **.** was charged to my account! I need a refund ASAP. I only received * order and only * order went through viamobile app. I have already emailed *x on the Chipotle help section but no reply back to me yet. Really need this money back for groceries!
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