I place a online order and i got a call from the Chicpotle store on nellis in las vegas...

GetHuman-starsli's customer service issue with Chipotle Mexican Grill, Inc. from January 2019

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The issue in GetHuman-starsli's own words
I place a online order and i got a call from the Chicpotle store on nellis in las vegas nv . they told me that they were going to serve my food on the lids of the bowls because they were out out bowls plates and also they were out of guacamole and veggies and low an lettuce. Are you KIDDING ME! they mention it would be a challenge for us since we were going to pick up and they didnt have a way to cover the lids! after being in shock and not believing what i am hearing but not surprise since they always have these type of issues, running out of supplies or food etc. I asked to cancel my order and they told me I had to go to the store to cancel. insane ! i have no FOOD and to go to the store and waste my time and then go to another restaurant to get Food. this is crazy, this must be the worst experienced of customer service i have ever gotten in my life time! no apology nor did I get any offer to make this right. horrible . so now i am forced to get the food in what ever ever they give it to me in since i cant cancel my order according to them. Sylvia is the supervisor or manager but she never there and she never has enough supplies for that store! what a shame! thank you for poorly training your employees and for the worst service that I had. I will blast it in social media pending your respond with pics of the food I received when I have to pick up .
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-starsli
Jan 7th, 2019 - a mon ago
I have an issue with Chipotle Mexican Grill, Inc. too
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GetHuman-starsli started working on this issue
Jan 7th 5:09am