Several of fellow employees including myself orders Chipotle at least weekly if not twi...
GetHuman1889175's customer service issue with Chipotle Mexican Grill, Inc. from January 2019
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The issue in GetHuman1889175's own words
Several of fellow employees including myself orders Chipotle at least weekly if not twice weekly because you deliver. With that being said the past *-* times the orders have been a mess. We order online and the receipt comes correct yet the food is a hot mess. For example today we ordered * bowls, (Mine was suppose to have: white rice, chicken, black beans, cheese. What I received was: chicken, rice, fajita veggies and cheese. The other * bowls were incorrect as well) We have called this actual Chipotle multiple times and the person speaks very limited English and does not appear to help resolve the issues or make the order correctly, we have asked to speak to the manager and they apply they are the manager. As a consumer it is hard for me to spend $** on lunch and not be able to eat my lunch secondary because it is incorrect and I have dietary restrictions. I love Chiptole but this is ridicules. We typically order *-** meals each time we order. Please advise what you can do to assure the service is improved or should we start ordering from another vendor?
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