i ordered online for delivery through the chipotle website. Doordash is the one that wa...

GetHuman-jcdny's customer service issue with Chipotle Mexican Grill, Inc. from December 2018

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The issue in GetHuman-jcdny's own words
i ordered online for delivery through the chipotle website. Doordash is the one that was supposed to deliver. The driver from door dash somehow never showed up and almost * hours later called to say she was at the wrong location ** minutes away. I asked that the order be cancelled. Spoke with a rep for doordash and asked for a refund. This was ******** for a total of **.**. The order was placed at *** pm. I was assured I would receive a refund. Well I havnt, and I stopped ordering from chipotle because of it as well. I have the email with the order. When you click on wheres my order it takes you to doordash where it says could not deliver. It should say idiot driver could not follow gps and decided to wait * hours to call then ask if she should deliver **.** worth of cold burritos. id like my money back in my account. Dont know if ill ever order again after this hassle. I shouldnt have to search ** minutes on the internet to figure out how to contact someone about a delivery gone wrong.
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-jcdny
Dec 7th, 2018 - 5 mons ago
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GetHuman-jcdny started working on this issue
Dec 7th, 2018 5:27pm