Was charged twice for one meal on ******** at the store on **** Page Rd, Durham NC...

GetHuman-cjcesar's customer service issue with Chipotle Mexican Grill, Inc. from December 2018

4 views
 | 
543 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman-cjcesar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cjcesar's next move: talk to Chipotle Mexican Grill, Inc. when they open.
Chipotle Mexican Grill, Inc.'s call center is closed now. We will send GetHuman-cjcesar a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-cjcesar may need:
Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman-cjcesar's own words
Was charged twice for one meal on ******** at the store on **** Page Rd, Durham NC *****. I was there on business at the time. I live in Maryland. I have the receipt for the correct charge, but when I went to my on-line credit card site, I saw I was charged twice, once correctly and once slightly less. I called the store in NC, they told me to call *-***-chipotle - no option to speak to anyone, only catering. Need help reversing the one incorrect charge.
GetHuman-cjcesar did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.
I have an issue with Chipotle Mexican Grill, Inc. too
How GetHuman-cjcesar fixed the problem
We are waiting for GetHuman-cjcesar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chipotle Mexican Grill, Inc.'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cjcesar fixes it.
This email address isn't valid

Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman-cjcesar
Dec 2nd, 2018 - 6 mons ago
I have an issue with Chipotle Mexican Grill, Inc. too
Not resolved
Seen by 4 customers so far
Similar issue to 543 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-cjcesar started working on this issue
Dec 2nd, 2018 6:12pm