Hello,*My name is Yewande Adeniyi and I made an order this morning through the app arou...

GetHuman1538033's customer service issue with Chipotle Mexican Grill, Inc. from November 2018

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The issue in GetHuman1538033's own words
Hello,*My name is Yewande Adeniyi and I made an order this morning through the app around *am. **********. The store wouldn't open until **:** and the estimated time for the delivery per the app was **:**am. I called the store at ***** Reisterstown Road, Owings Mills ***** and asked them if my order was there and he said yes and that they do delivery through door dash. He said but a driver hadn't arrive yet. I called back at **:**am only to be told by an associate that the store was having a delay and wouldn't open till around ** or so. And that they had called door dash to let them know. That is wrong I am the one who made the order not door dash. I should have been contacted and not door dash and I never got my food. I want a refund of my money a total of $**.** back to my account immediately. Thank you, Yewande

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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman1538033
Nov 10th, 2018 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 466 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account
Location used
Employee name

Timeline

GetHuman1538033 started working on this issue
Nov 10th, 2018 11:42pm

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