Hello,*My name is Yewande Adeniyi and I made an order this morning through the app arou...

GetHuman1538033's customer service issue with Chipotle Mexican Grill, Inc. from November 2018

14 views | 466 similar | 0 following
Help me with my issue
First: share to improve GetHuman1538033's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1538033's next move: talk to Chipotle Mexican Grill, Inc. again when they open.
Chipotle Mexican Grill, Inc.'s call center is closed now. We will send GetHuman1538033 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1538033's own words
Hello,*My name is Yewande Adeniyi and I made an order this morning through the app around *am. **********. The store wouldn't open until **:** and the estimated time for the delivery per the app was **:**am. I called the store at ***** Reisterstown Road, Owings Mills ***** and asked them if my order was there and he said yes and that they do delivery through door dash. He said but a driver hadn't arrive yet. I called back at **:**am only to be told by an associate that the store was having a delay and wouldn't open till around ** or so. And that they had called door dash to let them know. That is wrong I am the one who made the order not door dash. I should have been contacted and not door dash and I never got my food. I want a refund of my money a total of $**.** back to my account immediately. Thank you, Yewande

GetHuman1538033 did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.

How GetHuman1538033 fixed the problem

We are waiting for GetHuman1538033 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Chipotle Mexican Grill, Inc. customer problems.
How Do I File a Complaint with Chipotle?What Should I Do If I Was Overcharged by Chipotle?
Do you have a customer issue as well?
We can help you get Chipotle Mexican Grill, Inc.'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1538033 fixes it.
This email address isn't valid

Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman1538033
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 466 others
0 customers following this
Items needed
Order number
Name on account
Email on account
Home and billing address
Phone number on account
Location used
Employee name


GetHuman1538033 started working on this issue
Nov 10th, 2018 11:42pm