So I had a very bad experience with chipotle and door dash I talked to door dash and th...

GetHuman1166201's customer service issue with Chipotle Mexican Grill, Inc. from September 2018

1 view
 | 
256 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman1166201's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1166201's next move: talk to Chipotle Mexican Grill, Inc. when they open.
Chipotle Mexican Grill, Inc.'s call center is closed now. We will send GetHuman1166201 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1166201 may need:
Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman1166201's own words
So I had a very bad experience with chipotle and door dash I talked to door dash and they said to contact you to get my money back. So what happened was that delivery guy told me he was at assumption so I went out side my dorm and asked where he was. He had no clue and I asked him if he saw a soccer field, any signs something. He said he was at the soccer field, so I went there and no car then he said he was at the softball field and I went there and there was no car. I then went to the baseball field where he said he then was and he was not there. This started getting annoying so we tried to send each other pictures of where we were and still nothing was working. I then continued to ask him if he was at Assumption College and he said he was.. After about ** minutes of trying to find him I shared my location with him through a different number that he called me from which was also confusing. Come to realize he was at the wrong school the whole time, so eventually he got to Assumption and we had to walk all the way to the front gate to get out chipotle. After about an hour and ** minutes I got my food but it was really cold. I contacted door dash about it and they told me to reach out to you, so I did to get my money back. I also have a number explaining what happened it is ********. If there is anything you can do can let me know as soon as possible because this was ridiculous. Thanks
GetHuman1166201 did not yet indicate what Chipotle Mexican Grill, Inc. should do to make this right.
I have an issue with Chipotle Mexican Grill, Inc. too
How GetHuman1166201 fixed the problem
We are waiting for GetHuman1166201 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Chipotle Mexican Grill, Inc.'s attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Chipotle Mexican Grill, Inc. email you?
This email address isn't valid
Follow this issue
See how GetHuman1166201 fixes it.
This email address isn't valid

Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman1166201
Sep 19th, 2018 - 6 mons ago
I have an issue with Chipotle Mexican Grill, Inc. too
Not resolved
Seen by 1 customer so far
Similar issue to 256 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1166201 started working on this issue
Sep 19th, 2018 4:18pm