So I had a very bad experience with chipotle and door dash I talked to door dash and th...

GetHuman1166201's customer service issue with Chipotle Mexican Grill, Inc. from September 2018

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The issue in GetHuman1166201's own words
So I had a very bad experience with chipotle and door dash I talked to door dash and they said to contact you to get my money back. So what happened was that delivery guy told me he was at assumption so I went out side my dorm and asked where he was. He had no clue and I asked him if he saw a soccer field, any signs something. He said he was at the soccer field, so I went there and no car then he said he was at the softball field and I went there and there was no car. I then went to the baseball field where he said he then was and he was not there. This started getting annoying so we tried to send each other pictures of where we were and still nothing was working. I then continued to ask him if he was at Assumption College and he said he was.. After about ** minutes of trying to find him I shared my location with him through a different number that he called me from which was also confusing. Come to realize he was at the wrong school the whole time, so eventually he got to Assumption and we had to walk all the way to the front gate to get out chipotle. After about an hour and ** minutes I got my food but it was really cold. I contacted door dash about it and they told me to reach out to you, so I did to get my money back. I also have a number explaining what happened it is ********. If there is anything you can do can let me know as soon as possible because this was ridiculous. Thanks
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Chipotle Mexican Grill, Inc.

Customer service issue
Reported by GetHuman1166201
Sep 19th, 2018 - 6 mons ago
I have an issue with Chipotle Mexican Grill, Inc. too
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GetHuman1166201 started working on this issue
Sep 19th, 2018 4:18pm