Hello,*i have been trying to reach someone either at the China eastern counter at the T...

GetHuman1636215's customer service issue with China Eastern Air from November 2018

5 views
 | 
81 similar
 | 
0 following
Help with my China Eastern Air issue
How did GetHuman1636215 do it?
Waiting to hear how GetHuman1636215 fixed the problem to share with other customers.
The issue in GetHuman1636215's own words
Hello,*i have been trying to reach someone either at the China eastern counter at the Toronto airport or the China Eastern baggage claim in Shanghai Pu Dong airport and all i get is voicemail or non working numbers.*My name is Diogenes Pouerie and my baggage is sitting at the baggage claim in Toronto. I am on a plane to Shanghai and need the baggage people from China Eastern to pick up my bag and place it on a flight to either Shanghai or even better, Hong Kong.**I came in on an Air Canada flight out of Orlando and my Air Canada baggage ticket number is AC******. I was on air Canada flight ***** that landed at *:**am on ********.**I cannot be in Hong Kong without any clothes. Please put this on a plane to Shanghai Pu Dong International Airport or even better a flight to Hong Kong which is my final destination ASAP. **the flight out of Toronto is on China Eastern Airlines leaving at *:**PM and arrives at *:**pm on Nov. **th in Shanghai airport in Pu Dong.**Please send confirmation or call my Executive Assistant Olive to let her know this has been taken care of.**thank you
GetHuman1636215 did not yet indicate what China Eastern Air should do to make this right.
How GetHuman1636215 fixed the problem
We are waiting for GetHuman1636215 to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get China Eastern Air's attention and get better help faster. Tap below to get started.
Having China Eastern Air issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1636215 fixes it.
This email address isn't valid

China Eastern Air

Customer service issue
Reported by GetHuman1636215
Nov 27th, 2018 - a yr ago
Fixed
Seen by 5 customers so far
Similar issue to 81 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman1636215 started working on this issue
Nov 27th, 2018 12:41pm
GetHuman1636215 confirmed the issue is fixed. Hooray!
Nov 30th, 2018 1:58pm