My account has been suspended due to unusual activity and chime wants proof of address...

GetHuman-tateguth's customer service issue with Chime from March 2021

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The issue in GetHuman-tateguth's own words
My account has been suspended due to unusual activity and chime wants proof of address and state issued ID which normally is not a problem except that since this COVID-** situation has been going on I haven't been able to renew my state issued ID because my ID card had expired. Since my ID had expired before I was able to get it renewed the online website requires me to go into the office in order to get it taken care of. The problem with that is that is that the Kent office says that i cant just go into the office, I have to schedule an appointment with them in order to handle renewing my ID. So I went to the website and find out that there is absolutely no way I can get this done because there is no available apointment availabilities. The website says that they do not schedule any appointments beyond ** days from the current date and to try back later so i I am stuck. I need access to my account because i have almost $***.** in the account that I need access to It to be able to feed my kids. My Kids come before anything in the world so there is almost no limit to the trouble that I will cause to Chime if they want to **** me out of my money. I have been a great customer, I dont do fraud so there should be no reason for them not to help me

GetHuman-tateguth did not yet indicate what Chime should do to make this right.

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Chime

Customer service issue
Reported by GetHuman-tateguth
Mar 25th, 2021 - 2 years ago
Not resolved
Seen by 50 customers so far
Similar issue to 14260 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-tateguth started working on this issue
Mar 25th, 2021 4:44am
GetHuman-tateguth indicated the issue is not fixed yet.
Mar 25th, 2021 4:44am
GetHuman-tateguth indicated the issue is not fixed yet.
Mar 25th, 2021 4:44am
GetHuman-tateguth indicated the issue is not fixed yet.
Mar 25th, 2021 4:45am
GetHuman-tateguth indicated the issue is not fixed yet.
Mar 28th, 2021 4:08am
GetHuman-tateguth indicated the issue is not fixed yet.
Mar 28th, 2021 4:08am
GetHuman-tateguth indicated the issue is not fixed yet.
Mar 28th, 2021 4:10am