My name is Patricia Foster I have a chime account. The person who has been taking care...

GetHuman5868503's Account Access issue with Chime from March 2021

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Before contacting them, items GetHuman5868503 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5868503's own words
My name is Patricia Foster I have a chime account. The person who has been taking care of me has my card also the one who set it up online with her email address and phone. She won't provide with that information so I can get a new card and updates my account cause I move to Dallas. I can provide social security numbers and birthday which *********. I received my government check on that card. Can you help to cancel that card send me a placement . contact * *** *** **** Email is *****@***.com

GetHuman5868503 did not yet indicate what Chime should do to make this right.

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Chime

Account Access issue
Reported by GetHuman5868503
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 14051 others
0 customers following this

Timeline

GetHuman5868503 started working on this issue
Mar 20th 5:43pm
GetHuman5868503 indicated the issue is not fixed yet.
Mar 22nd 6:52pm
GetHuman5868503 indicated the issue is not fixed yet.
Mar 22nd 6:54pm

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