I have a Chime account and I broke the phone that I had my chime app on so when I got a...

GetHuman5528036's Account Access issue with Chime from December 2020

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Before contacting them, items GetHuman5528036 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5528036's own words
I have a Chime account and I broke the phone that I had my chime app on so when I got another phone I tried to log in to my account but it kept sending me to a page that said open account but it wouldn't let me get into my account. My stimulus check is on the way so I need to get into my account.

GetHuman5528036 did not yet indicate what Chime should do to make this right.

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Chime

Account Access issue
Reported by GetHuman5528036
Dec 6th, 2020 - 9 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 10846 others
0 customers following this

Timeline

GetHuman5528036 started working on this issue
Dec 6th, 2020 9:17pm

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