I have spoken with chime about the incorrect social security number associated to my ac...

GetHuman5470332's Account Access issue with Chime from November 2020

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Before contacting them, items GetHuman5470332 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5470332's own words
I have spoken with chime about the incorrect social security number associated to my account and have sent in the original sscard months ago and have yet to see the change being made. I t has been about * months since i first brought this to the attention of the chime customer service. **And now i am locked out of my account due to me having my phone stolen so i cannot complete the second authorization on the account to allow me to verify my identity on a new phone. And when i go to change my number in the system it says it is still an incorrect number and prompts me to contact customer service. *Can i please have the number finally corrected please?

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Chime

Account Access issue
Reported by GetHuman5470332
Nov 17th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 11108 others
0 customers following this

Timeline

GetHuman5470332 started working on this issue
Nov 17th, 2020 2:43pm