Before contacting them, items GetHuman5318108 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5318108's own words
Hello my name is rachel halbert ss****-**-**** don feb.**.****. Last name used to be jackson. Cell number **********. I have tried for months to get set up with a chime account. The website allows me to do the application and then denies me without reason at the end. I have had problems with fraud over the past few years. I unfortunately got into some trouble a few years back and was in prison for a little while over drugs and while I was away had my identity stolen and my information used. I was wondering if maybe someone had used my ss number to open an account already that I dont know about. Or even used my telephone number for another account. I know my cell number is linked to a james decker and I cant seem to get it figured out. Not that it was done intentionally, I believe he was the previous owner of my phone number. Could you please help me out with this because I would like to have a chime account. Thank you for your time with respect rachel halbert phone number **********
GetHuman5318108 did not yet indicate what Chime should do to make this right.
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