I lost my old phone, and it has access to my chime account. I got a new phone and a new...

GetHuman5064099's customer service issue with Chime from July 2020

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The issue in GetHuman5064099's own words
I lost my old phone, and it has access to my chime account. I got a new phone and a new number, i also no longer have access to the email that the account is assigned to. My new chime card is lost, i have no access to my money on the account and its is messing with my paycheck that gets directly deposited. I need to change my login info asap to get into my account. **Old account email* *****@***.com**Old password* JDArrington******SSN $* ***-**-****

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Chime

Customer service issue
Reported by GetHuman5064099
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 11428 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman5064099 started working on this issue
Jul 14th 3:31pm