Forgot my password can't login to my account new card is on order it has me locked out...

GetHuman5037665's Account Access issue with Chime from July 2020

Help with my Chime issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5037665's own words
Forgot my password can't login to my account new card is on order it has me locked out I sent a copy of my driver's license to the email address to support at chime. Com I sent my picture of my driver's license to that address

GetHuman5037665 did not yet indicate what Chime should do to make this right.

How GetHuman5037665 fixed the problem
I couldn't did it without get human they were a big help they sent me a text message or email letting me know that chime customer service we're open for calls and to call them from that point I got the help that I need it
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Chime

Account Access issue
Reported by GetHuman5037665
Jul 7th, 2020 - 4 months ago
Fixed
GetHuman5037665 shared how to fix
Seen by 39 customers so far
Similar issue to 11325 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman5037665 started working on this issue
Jul 7th 7:28am
GetHuman5037665 confirmed the issue is fixed. Hooray!
Jul 10th 9:30am
GetHuman5037665 confirmed the issue is fixed. Hooray!
Jul 10th 9:31am
GetHuman5037665 confirmed the issue is fixed. Hooray!
Jul 10th 9:36am
GetHuman5037665 confirmed the issue is fixed. Hooray!
Jul 12th 11:07am
GetHuman5037665 confirmed the issue is fixed. Hooray!
Jul 13th 2:42pm
GetHuman5037665 confirmed the issue is fixed. Hooray!
Jul 13th 2:42pm