I have had problems with my card , the machine took it and I’m unable to have access to...

GetHuman-laceniar's customer service issue with Chime from June 2020

Help with my Chime issue
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Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman-laceniar's own words
I have had problems with my card , the machine took it and I’m unable to have access to my funds I don’t know my log in information to log in on the app and I sent a picture of my photo and social security number and still unable to get assistance so I can log in and get access to my account , it’s very frustrating cause it’s not my fault on my end at all. I no longer have access to the phone number or email that’s on file so how can I log in so I can get access to my account so I can pay bills

GetHuman-laceniar did not yet indicate what Chime should do to make this right.

How GetHuman-laceniar fixed the problem

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Chime

Customer service issue
Reported by GetHuman-laceniar
Jun 4th, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 10543 others
0 customers following this

Timeline

GetHuman-laceniar started working on this issue
Jun 4th, 2020 5:08pm