Like other complaints here, I have been wronged by Chime*Bancorp. Without notice today...

GetHuman4903278's customer service issue with Chime from June 2020

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The issue in GetHuman4903278's own words
Like other complaints here, I have been wronged by Chime*Bancorp. Without notice today, they closed my checking and savings accounts and sent me a generic email claiming that Following a recent review of your Spending Account, we regret to inform you that we have made the decision to end our relationship with you at this time. Your Spending Account will be closed on June **, ****. Once your Spending Account is closed, a check for any remaining balance will be mailed to you within thirty (**) days of June **, **** to the address we have on file for you. I have not violated any of the terms present on their agreement: https:**www.chime.com*deposit-account-agreement*?src*cb I use my Chime account as my primary account where I pay all of my bills from and receive my employment payroll from. Now I am stuck with upcoming bills and no money for up to ** days. No one in customer support at Chime or Bancorp will help me and no one will inform me as to what exactly I am to have violated. They only give generic answers and are entirely unhelpful. They have hijacked my funds for no reason and are preventing me from feeding my * month old child, paying mortgage, paying for insurance, paying for utilities, everything! This is absolutely wrong. What if my account was compromised and used for something wrong. I would need to know that at least. Instead, they have stolen my hard-earned money and made unsubstantiated claims against me, with no explanation. What am I supposed to do here?

GetHuman4903278 did not yet indicate what Chime should do to make this right.

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Chime

Customer service issue
Reported by GetHuman4903278
Jun 2nd, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 10476 others
0 customers following this

Timeline

GetHuman4903278 started working on this issue
Jun 2nd, 2020 7:47pm

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