Chime Banking*I have an account with Chime and I lost my wallet and my Chime card was i...

GetHuman4624912's customer service issue with Chime from April 2020

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The issue in GetHuman4624912's own words
Chime Banking*I have an account with Chime and I lost my wallet and my Chime card was in there so I need to replace it.. That my first problem my second problem is that i need to access my account and I can't do that because my phone number has changed. I know my user id and my password but to verify that its me they send a code to my old phone and I tried updating or changing my phone number and it doesn't let me. So if there is any way you can assist me with that I would greatly appreciate it. I can't finish filing my taxes without a.new card number and without my routing or checking number to i can have my income tax and stimulus check deposited in my account. My name is Crystal Gutierrez and my new number is ***-***-****. My email associated with the account is *****@***.com i do not use this email address any more *Thank You

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The issue I am having with my chime account is I have my chime card I also have a...It seems like I've created a chime account but I have no chime card
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Chime

Customer service issue
Reported by GetHuman4624912
Apr 12th, 2020 - a year ago
Not resolved
Seen by 60 customers so far
Similar issue to 7844 others
1 customer following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4624912 started working on this issue
Apr 12th, 2020 5:33am
GetHuman4624912 indicated the issue is not fixed yet.
Apr 16th, 2020 6:44am

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