Okay so I was signing my boyfriend up for chime , he ended up deleting the email the wa...

GetHuman-aireiabu's Account Access issue with Chime from March 2020

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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-aireiabu's own words
Change the address on a chime account and phone nunber. ... Okay so I was signing my boyfriend up for chime , he ended up deleting the email the was connected to the chime account . So he tryed making a new email account for a new chime account but we both didn't know that we couldn't because of his SSN already associated with the first account he made . So what we are trying to is change his email or something but the phone number connected to that chime account we no longer have that phone or tht number . Is there another way to verify that's it's him ?
Removing his SSN from chime data base . So he can make a new account . Because the first * times he tryed he never received a card In the mail. Changed the mailing address twice and still didn't get anything in mail.
He tryed making a whole new email address but not knowing his SSN was linked to the first email from chime
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Chime

Chime banking
Account Access issue
Reported by GetHuman-aireiabu
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 6884 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-aireiabu started working on this issue
Mar 19th 7:35pm