Accidentally sent money to my son's account without him having his card shipped out to...

GetHuman-jsnoddy's customer service issue with Chime from February 2020

Help with my Chime issue
The issue in GetHuman-jsnoddy's own words
Accidentally sent money to my son's account without him having his card shipped out to him, contacted support Wednesday Feb **th approx *:**. Told them the issue they insisted on me going to the app get off the phone with them go into the app and make a request through the app and I was talking to a human being so I do that and nothing that I get ** emails from ** different people asking me to submit the information that I had already previously sent to the nine acres before them.. call speak to manager accuse me of sending a screenshot why would I send a screenshot when I had that I days in my hand stupid but recent information check back about * she told me they're working on it still nothing and it's *:** February **th

GetHuman-jsnoddy did not yet indicate what Chime should do to make this right.

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Chime

Customer service issue
Reported by GetHuman-jsnoddy
Feb 21st, 2020 - 8 months ago
Fixed
Seen by 2 customers so far
Similar issue to 5401 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-jsnoddy started working on this issue
Feb 21st 12:47am
GetHuman-jsnoddy indicated the issue is not fixed yet.
Feb 21st 12:48am
GetHuman-jsnoddy indicated the issue is not fixed yet.
Feb 21st 12:48am
GetHuman-jsnoddy indicated the issue is not fixed yet.
Feb 21st 12:48am
GetHuman-jsnoddy indicated the issue is not fixed yet.
Feb 21st 12:48am
GetHuman-jsnoddy indicated the issue is not fixed yet.
Feb 21st 12:48am
GetHuman-jsnoddy confirmed the issue is fixed. Hooray!
Feb 21st 6:35am