Chime has taken my money and still giving me the run around. They closed my account at...

GetHuman-kelijun's customer service issue with Chime from August 2019

Help with my Chime issue
The issue in GetHuman-kelijun's own words
Chime has taken my money and still giving me the run around. They closed my account at *:** pm central standard time on July **, **** without no prior warning. In the email it states you need to have things set up to avoid your money getting tied up, but my account was already closed. I had another check coming to that account that couldn't be stopped because the business was closed, just like chime was. They never did an investigation on a claim number I had on file. I have been blocked where I cannot physically talk any human being. I keep getting the same email messages like they are so concerned. My next step will be legal action. You cannot play with everyone, especially there on money. These are a bunch of cowards who need to be fired. I recommend no one goes to chime because there policies are fake. No hidden fees, no minimum balance, a bunch of bull ****. I keep getting emails from you people like you are trying help and are not doing anything. My lights are off, so all my food is spoiled now. Money my child needed for school on Monday is gone right now. They expect a person to understand that has been loyal for two years or almost two years. Never had any problems till I called about money being taken out of my account. Now it leads to my whole account being closed and getting told a bunch of lies now. I'm beyond furious right now. The rest of my rent is due, so now I will be on the streets. This is straight ********!!!

GetHuman-kelijun did not yet indicate what Chime should do to make this right.

How GetHuman-kelijun fixed the problem
I went and got me an attorney, just like I told them in my emails and my money pops up in the mail yesterday. Still had a hundred dollars stolen from me without an investigation. This is a very dishonest bank. I recommend you go somewhere else. First issue and my account gets closed. Chime will overall lose in the end. Very dishonest people and cowards.
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Chime

Customer service issue
Reported by GetHuman-kelijun
Aug 3rd, 2019 - 3 years ago
Fixed
GetHuman-kelijun shared how to fix
Seen by 11 customers so far
Similar issue to 4785 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman-kelijun started working on this issue
Aug 3rd, 2019 5:36pm
GetHuman-kelijun confirmed the issue is fixed. Hooray!
Aug 7th, 2019 1:58am

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