Your customer service is beyond abhorable. There are certain issues that cannot be hand...

GetHuman2810125's customer service issue with Chime from April 2019

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The issue in GetHuman2810125's own words
Your customer service is beyond abhorable. There are certain issues that cannot be handled by an automated response via chat or and automated phone response. I should be able to transfer money to a linked account without my debit card and in order to get instructions of how to do so are any other way that I can access my money it's impossible because your Autobot text system does not understand automated phone system. This is the most pathetic excuse we're customer service that I've ever seen in my life. I cannot imagine a company surviving where are they have no option that a real person speak to its customers. I will be closing this account and I will be spreading the word far and wide let people know the absolute lack of customer service Andy outright lack of concern or care that you display by not having a means for customers to speak with representative to resolve urgent issues.

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Customer service issue
Reported by GetHuman2810125
Apr 25th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3069 others
0 customers following this


GetHuman2810125 started working on this issue
Apr 25th, 2019 6:55pm