Your customer service is beyond abhorable. There are certain issues that cannot be hand...

GetHuman2810125's customer service issue with Chime from April 2019

2 views | 3069 similar | 0 following
Help with my Chime issue
First: share to improve GetHuman2810125's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2810125's next move: send an email to Chime.
Tap the button below to start an email to Chime- it's the best way to get support from them right now. We'll check later to make sure GetHuman2810125 got a response or help escalate.
Before contacting them, items GetHuman2810125 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
The issue in GetHuman2810125's own words
Your customer service is beyond abhorable. There are certain issues that cannot be handled by an automated response via chat or and automated phone response. I should be able to transfer money to a linked account without my debit card and in order to get instructions of how to do so are any other way that I can access my money it's impossible because your Autobot text system does not understand automated phone system. This is the most pathetic excuse we're customer service that I've ever seen in my life. I cannot imagine a company surviving where are they have no option that a real person speak to its customers. I will be closing this account and I will be spreading the word far and wide let people know the absolute lack of customer service Andy outright lack of concern or care that you display by not having a means for customers to speak with representative to resolve urgent issues.

GetHuman2810125 did not yet indicate what Chime should do to make this right.

How GetHuman2810125 fixed the problem

We are waiting for GetHuman2810125 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Chime's attention and get better help faster. Tap below to get started.
Having Chime issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2810125 fixes it.
This email address isn't valid

Chime

Customer service issue
Reported by GetHuman2810125
Apr 25th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3069 others
0 customers following this

Timeline

GetHuman2810125 started working on this issue
Apr 25th, 2019 6:55pm