made a mobile check deposit. they came back and said they couldn't do it. now on the ba...

GetHuman2619115's customer service issue with Chime from March 2019

Help with my Chime issue
The issue in GetHuman2619115's own words
made a mobile check deposit. they came back and said they couldn't do it. now on the back of my check i have written deposit only to chime as they demanded. so now is my check useless? they wont even tell me why it was not accepted. they have not phone to call anybody. NOT A HAPPY CAMPER.
GetHuman2619115 did not yet indicate what Chime should do to make this right.
I have an issue with Chime too
How GetHuman2619115 fixed the problem
they made me have the payer send a copy of my invoice directly to them. rather rude. they tell me it has cleared now, but is still says pending on my account. i believe they will show the deposit available by tuesday (almost a week later) and after I had to ask the payer to help me collect the account. bullshit. I will never use mobile deposit again. Otherwise, Chime is a great bank. email support only though. good luck
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Chime

Customer service issue
Reported by GetHuman2619115
Mar 28th, 2019 - 24d ago
I have an issue with Chime too
Fixed
GetHuman2619115 shared how to fix
Seen by 4 customers so far
Similar issue to 2694 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account
Timeline
GetHuman2619115 started working on this issue
Mar 28th 8:40pm
GetHuman2619115 confirmed the issue is fixed. Hooray!
Mar 31st 8:58pm