So, I had a refund from a different account sent to chime because I had to cancel the a...

GetHuman850939's customer service issue with Chime from July 2018

Help with my Chime issue
The issue in GetHuman850939's own words
So, I had a refund from a different account sent to chime because I had to cancel the account from which the moneys were taken. Well, chime stopped the deposit because the transaction wasnt made with that account. I in turn have to provide the original transaction and a receipt from the place that the refund is being sent. Well I provided the imformation and I still have to wait for an "investigation" to even have a thought of receiving my money. This is the most stupid thing I've ever heard or experienced. If this account is my personal account, why do I have to provide information just to recieve my very own money. I've been fighting for my refund from this company for * weeks, now my money have been returned and I still cant get it because it wasnt made with this bank. DO NOT USE THIS BANK! IVE LEARNED THE HARD WAY! JUST GIVE ME MY MONEY OR SEND IT BACK TO THE COMPANY REFUNDING ME!

GetHuman850939 did not yet indicate what Chime should do to make this right.

How GetHuman850939 fixed the problem
To fix this problem, I si
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Chime

Customer service issue
Reported by GetHuman850939
Jul 16th, 2018 - 2 years ago
Fixed
Seen by 22 customers so far
Similar issue to 32 others
0 customers following this
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Timeline

GetHuman850939 started working on this issue
Jul 16th, 2018 1:31pm
GetHuman850939 indicated the issue is not fixed yet.
Jul 16th, 2018 3:28pm
GetHuman850939 confirmed the issue is fixed. Hooray!
Jul 17th, 2018 4:19pm
GetHuman850939 confirmed the issue is fixed. Hooray!
Jul 17th, 2018 4:23pm
GetHuman850939 confirmed the issue is fixed. Hooray!
Jul 20th, 2018 7:26am