I was going to eat dinner at Chili’s in Bayam*n (R*o Hondo) in Puerto Rico. I asked fo...

GetHuman2219468's customer service issue with Chili's from February 2019

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The issue in GetHuman2219468's own words
I was going to eat dinner at Chili’s in Bayam*n (R*o Hondo) in Puerto Rico. I asked for a booth to be comfortable because I couldn't fit in the chair (not enough space). The male employee told me that I had to wait **-** minutes with attitude. I went to a female host and she said that I had to wait ** minutes, without checking because the other employee said something. I talked to the “manager” Julio o Jos* Morales. He rushed me into waiting with a disrepectful tone. When I decided to leave, he said in front of the employees and customers that now the problem was going away. They have to watch the tone, including the body language (hands at me). Also, a respectful manager will never talk to a customer and in front of others refering to a customer as “the problem”. All I wanted is for them to check if my family had to wait **-** minutes. This has never ever happened to me before. Very disappointed! Not going to recommend that Chili’s from R*o Hondo, Bayam*n in Puerto Rico.
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Chili's

Customer service issue
Reported by GetHuman2219468
Feb 16th, 2019 - 8 mons ago
I have an issue with Chili's too
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GetHuman2219468 started working on this issue
Feb 16th 2:29am