I received an email stating that my order was canceled with absolutely no explanation...

GetHuman1698971's customer service issue with ChildrensPlace.com from December 2018

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The issue in GetHuman1698971's own words
I received an email stating that my order was canceled with absolutely no explanation. I called on and off all day today without being able to get a hold of anyone. I would like an explanation as to why my order was canceled and I would like a discount or something in return for the horrible customer service and lack of explanation. This is not how you do business and Im guessing with the high call volumnes I am not the only unhappy customer.
GetHuman1698971 did not yet indicate what ChildrensPlace.com should do to make this right.
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ChildrensPlace.com

Customer service issue
Reported by GetHuman1698971
Dec 5th, 2018 - 2 mons ago
I have an issue with ChildrensPlace.com too
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Seen by 5 customers so far
Similar issue to 263 others
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Timeline
GetHuman1698971 started working on this issue
Dec 5th, 2018 11:48pm