Before contacting them, items GetHuman-hurstbr may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-hurstbr's own words
Get the free gifts offered to me. ... As a long time customer of Chico's, I have received cards in the mail that say I have a free gift from Chico for being a valued customer. When I stop by my Orem, Utah store, I am told (* out of ** times) they have run out of that gift. ONE time, I was offered a cute bracelet instead of the necklace. Today, I called my store before I drove ** minutes to get there and get the beautiful pink scarf that I was so happy to receive. Again, I was told that they had run out. I just received the card two days ago (*********), with a pick up date starting *********. Could you please send me this scarf? Also, could you please send me future gifts?
This has been VERY frustrating because I am alway told they have "run out" a long time ago, even though I call my store the day I receive the card in the mail.
Start mailing me the free gifts. Mail me the pink scarf PLEASE.
However long Chico's has been in business, I have been a loyal customer, and recommending Chico's to many ladies.
I call my store the same day I receive the card offering the free gift. I get my mail EVERYDAY!
I have an issue with Chicos.com too
How GetHuman-hurstbr fixed the problem
We are waiting for GetHuman-hurstbr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.