Returned an aqua crochet jacket and matching tank. They were too big for me.. I have no...

GetHuman-mailyncr's customer service issue with Chico's from June 2018

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The issue and preferred resolution, in GetHuman-mailyncr's own words:
Returned an aqua crochet jacket and matching tank. They were too big for me.. I have not received an email that they arrived and nothing has been credited to my account.. Other stores send email within a few days. I am a frequent buyer and do not expect to be treated like this. I would like to receive a notice on the status of the returned order.
I trust that Chico's will make this right and come up with a resolution that is fair.
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Chico's

Customer service issue
Reported by GetHuman-mailyncr
Jun 4th, 2018 - 2 mons ago
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Timeline
GetHuman-mailyncr started working on this issue
Jun 4th 2:11am