Our newspaper has not been delivered to our house in weeks. We find it in the road by a...

GetHuman2880230's delivery issue with Chicago Tribune from May 2019

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The issue in GetHuman2880230's own words
Our newspaper has not been delivered to our house in weeks. We find it in the road by an intersection or somewhere in the neighbor's yard. Or is doesn't arrive at all. We have not received a Sunday paper in weeks. I have called the customer service number repeatedly with no results or improvements. They always tell me that someone will fix the issue but it has not changed. I never receive a call back or a change in service. They also promise that a paper will come later in the day & that never happen either. We are going to cancel our subscription if this isn't resolved now. It is very frustrating to pay for a service that is not being delivered. And equally frustrating to be lied to & assured that this will change and it never does. Look at our records - Anton Roth, **** Illinois Avenue, Ottawa, IL *****. We have been subscribers for years but this is the end. Terrible customer service in all aspects.
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Chicago Tribune

delivery issue
Reported by GetHuman2880230
May 7th, 2019 - 2 mons ago
I have an issue with Chicago Tribune too
Fixed
Seen by 5 customers so far
Similar issue to 230 others
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Items needed
Account holder name
Billing address
Account phone number
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Timeline
GetHuman2880230 started working on this issue
May 7th 3:56pm
GetHuman2880230 indicated the issue is not fixed yet.
May 7th 10:16pm
GetHuman2880230 indicated the issue is not fixed yet.
May 7th 10:17pm
GetHuman2880230 indicated the issue is not fixed yet.
May 7th 10:17pm