Hello, I recently received your Elston ** pc knife block set as a wedding gift and have...
GetHuman-shawnara's customer service issue with Chicago Cutlery from July 2018
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Hello, I recently received your Elston ** pc knife block set as a wedding gift and have absolutely loved the knives and knife block. I have always been impressed with your brand and have loved my knives thus far. But this evening, a little over a month after receiving the gift, the large chopping knife literally snapped in two. I would like to believe that this is simply a defect and does not define your brand of knives (I have always heard excellent things of your brand) but obviously I would like a replacement knife as soon as possible. A prompt response would be appreciated. Thank you.
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