GetHuman-sposo's purchase return issue with Chicago Cutlery from April 2018

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Chicago Cutlery doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sposo will want to follow the link below to head to their help center. We will check on GetHuman-sposo later to make sure it's all set or try to help escalate.
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The issue in GetHuman-sposo's own words
I purchased INSIGNIA **PC KNF ST FROM JC PENNEYS REDDING CA ON *.*.** FOR ***.***TIS KNIFE SET SOON STARTED TO RUST.*I RETURNED IT BY MAIL ON *.**.** FROM RED BLUFF USPS TRACKING NUMBER ****.****.****.****.****.***ESTIMATED DELIVERY **.**.***I have not received a replacement nor a refund.*Please inform me of the current status of a refund or a replacement.*My work phone ***.***.*****My cell phone ***.***.*****My shipping address**** main ST OFFICE*Red BLUFF .ca ******My email *****@***.com*And*S*****@***.com*I look forward to your timely response!
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Chicago Cutlery

purchase return issue
Reported by GetHuman-sposo
Apr 28th, 2018 - a yr ago
I have an issue with Chicago Cutlery too
Not resolved
Seen by 1 customer so far
Similar issue to 308 others
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GetHuman-sposo started working on this issue
Apr 28th, 2018 5:53pm