I got this card for a road trip because of their advertised promotions. They take your...

GetHuman1149454's customer service issue with Chevron Texaco Credit from September 2018

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The issue in GetHuman1149454's own words
I got this card for a road trip because of their advertised promotions. They take your payment from your bank immediately and then wait NINE days before making your money available. This was a disaster on our road trip as I would make payments with the intention of using the funds in two.*I used or intended to use and didn’t have the funds for:*$*** gas for each of June, July, August (**% back promotion)*$*** nonfuel purchases for each of July, August, September (**% back promotion)*For all of these plans I either didn’t get the rewards or didn’t have the funds available, causing a plethora of other problems. *Most recently, I paid $*** two days ago and cannot make another payment I need in time before their own promotion expires. *This is false advertising, unethical treatment, and fund mishandling. *I’ve asked to speak to a supervisor twice and told they were unavailable both times.

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Chevron Texaco Credit

Customer service issue
Reported by GetHuman1149454
Sep 16th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 14 others
0 customers following this

Timeline

GetHuman1149454 started working on this issue
Sep 16th, 2018 12:34am

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