I just had an offer while i was cancelling my monthly subscription that the next month...

GetHuman5879603's customer service issue with Chegg from March 2021

Help with my Chegg issue
First: share to improve GetHuman5879603's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5879603 may need:
Order number, Billing address, and Email address on the account
The issue in GetHuman5879603's own words
I just had an offer while i was cancelling my monthly subscription that the next month will be only * dollars if i continued next month and stopped cancelling so I hit continue , but when i go to my renew subscription its written ** dollars . So , i just want to make sure if chegg will be able to offer me what they have told or just its a way that make me continue next month and pay another ** dollars ? *becuase if the next subscription fees was ** dollar it would be a real problem

GetHuman5879603 did not yet indicate what Chegg should do to make this right.

How GetHuman5879603 fixed the problem

We are waiting for GetHuman5879603 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Chegg's attention and get better help faster. Tap below to get started.
Having Chegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Chegg

Customer service issue
Reported by GetHuman5879603
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6300 others
0 customers following this

Timeline

GetHuman5879603 started working on this issue
Mar 23rd 7:25pm